Question 48
How do I challenge a financial assessment for care?
To challenge a financial assessment, first request the full calculation in writing so you can see exactly how the figure was reached. Common errors include including assets that should be disregarded, using the wrong capital thresholds, or miscalculating income. Write to the council identifying the specific error and the correct figure. If the council does not correct it, escalate through their complaints process. If still unresolved, the Local Government and Social Care Ombudsman can investigate. You cannot argue a figure you have not seen — getting the calculation in writing is always the first step.
Ask for the full financial assessment calculation in writing before challenging anything — you cannot identify an error you have not been shown.
What changes the answer
- Whether assets have been correctly valued and included
- Whether the correct capital thresholds have been applied
- Whether income has been calculated accurately