What happens if someone refuses care?

If someone refuses care and has mental capacity to make that decision, their choice must be respected even if family members disagree. Mental capacity means the ability to understand, retain and weigh up information to make a decision. If there are concerns about capacity, a formal assessment can be requested from a GP or social worker. Where capacity is lacking, decisions should be made in the person's best interests under the Mental Capacity Act. If someone is putting themselves at serious risk, adult safeguarding procedures can be triggered through the local council.